DELIVERY POLICY
Digital Delivery
Orders are processed automatically after successful payment. Digital license keys or download instructions are sent to the email address provided at checkout.
Each delivery email contains:
* Your unique license key
* The software download link
* Step-by-step activation instructions
If a delivery issue occurs, customers may contact our support team for assistance.
⏱ Delivery Timeframe
Orders are processed immediately upon successful payment confirmation. There is no handling delay; delivery is fully automated.
If you do not receive your product:
* Please check your Spam or Promotions folder
* If still missing, contact us for prompt assistance
📧 Email: support@keynoma.com
⬇️ Download Issues
If you experience any of the following issues:
* The download link has expired
* The file is corrupted or inaccessible
Please contact us at support@keynoma.com
, and we will resolve the issue quickly.
🖥️ Remote Delivery Support
Activation assistance is optional and provided only upon customer request. Remote sessions are never initiated without prior customer consent.
❌ Order Cancellation
If your product is not delivered within the expected timeframe due to a technical issue, or if you request cancellation before delivery, you may be eligible for cancellation.
Please refer to our Order Cancellation Policy for full details.
💸 Refunds
If you receive a digital product that is corrupted, inaccessible, or does not function as described, you may be eligible for a refund.
Please refer to our Refund Policy for full eligibility details.
📩 Contact Us
If you have any questions or need assistance, please contact us:
Business Name: Keynoma
Email: support@keynoma.com
Address:
212 N 2ND ST STE 100
RICHMOND, KY 40475
United States
Phone Number:
(859) 328-9843
🕒 Business Hours
Monday to Friday: 9:00 AM – 6:00 PM (EST)
Saturday & Sunday: Closed
Response Time: Within 24–48 hours