FAQ ( Frequently Asked Questions )
At Keynoma, we aim to make your experience simple and transparent - here are answers to the most common questions
1 - What kind of products does Keynoma sell
Keynoma offers digital products such as tools, templates, and downloadable resources - all products are delivered electronically and no physical items are shipped
2 - How will I receive my product
After completing your purchase, you will receive an email with access to your digital product -
- Delivery is usually instant after payment confirmation
- In some cases, it may take up to 24 hours
- Please check your spam or junk folder if the email is not visible
3 - Can I request a refund
Due to the nature of digital products, orders are generally non-refundable once delivery is completed
However, if you experience any issues such as missing delivery or access problems, please contact our support team and we will assist you with a solution
4 - Can I share or resell the products
No - all products are provided with a non-transferable license
You may use them as permitted, but redistribution, resale, or sharing with others is not allowed
5 - What should I do if I have trouble accessing my product
If you experience any issues downloading or accessing your files, please contact our support team - we will guide you step by step to resolve the issue
6 - Is my payment information secure
Yes - all payments are processed through secure and trusted providers
Keynoma does not store or have access to your full financial information
7 - How can I contact support
If you have any questions or need assistance, you can reach us using the details below -
Keynoma
* Email : support@keynoma.com
* Phone : 060 399-9440
* Business Address :
212 N. 2nd Street
STE 100
Richmond, KY 40475
United States
Response Time - 24 - 48 hours